How does annual billing work?
You pay for the year in one go: $1,170 for Essentiel, $3,970 for Intégral, which is two months free compared with monthly. Same features, and your quotas refill every month. During the 10-day guarantee, the whole year is refunded.
Can I change plans?
Yes, from your account, under Subscription. Moving up to Intégral takes effect right away: you pay the prorated difference the same day, and your renewal date stays the same. Moving back to Essentiel takes effect at the end of the paid period.
What happens if I go over my quotas?
Nothing stops: your messages keep arriving and stay readable, and no overage is charged. Kord’s work resumes at the next cycle, or right away with a top-up or Intégral. On Intégral, conversations are unlimited within fair use: above 5,000 a month, we’ll talk it through with you.
How does the refund work?
Money back within 10 days of your first payment, no questions asked, once per customer. You cancel from your account and your refund arrives within 7 business days. After the guarantee, no commitment: stopping takes effect at the end of the paid period.
What is the founder price?
The first 100 subscribers to the Essentiel and Intégral plans keep the price of their subscription for life, as long as their subscription continues without interruption. This price is not affected by price changes (terms, article 5).
What about the Custom plan?
For going beyond Intégral: more than 3 accounts per channel, seats and volumes based on your team, 90-day support, white label. The price is set on quote, after a call.
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